Privacy Policy

 

At Sila Sitarah, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or shop at silasitarah.com

1. Information We Collect

To provide you with the best experience, we collect the following:

• Personal Identity Information: Name, email address, phone number, and shipping/billing addresses.

• Payment Details: Payment information is processed securely through our payment gateways. We do not store your full credit card details on our servers.

• Technical Data: IP address, browser type, and device information collected via cookies to help improve site navigation.

2. Why We Need Your Information

We use your data to:

• Fulfill Orders: Process transactions, ship your products, and send order confirmations.

• Customer Support: Respond to your questions or requests for assistance.

• Marketing (Optional): Send updates about new collections or special offers, but only if you have given us permission to do so.

• Safety: Screen orders for potential fraud or unauthorized transactions.

3. Sharing with Trusted Partners

We only share your data with essential third-party services that help us run Sila Sitarah:

• Shipping Partners: To ensure your package reaches your doorstep.

• Payment Processors: To securely handle your transactions.

• Analytics: To understand how visitors interact with our store so we can improve the shopping experience.

4. Your Control Over Your Data

You have the right to:

• Request a copy of the personal data we hold about you.

• Request that we correct or delete your information.

• Unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link at the bottom of our messages.

5. Cookies

Our website uses cookies to remember your preferences and the items in your shopping cart. You can choose to disable cookies through your browser settings, though it may affect some features of the store.

6. Security

We implement standard security measures to protect your personal information. However, please remember that no method of transmission over the internet is 100% secure.

7. Changes to This Policy

Sila Sitarah may update this policy occasionally to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically.